All Collections
Dashboard & Projects
Discover how to navigate your Dashboard and manage projects
Contacting the Support via Chat on the Dashboard
Welcome to the Giraffe360 DashboardHow to access your dashboard where you'll find all your projects
Accessing and Sharing Content
Creating AI Property Descriptions
Merging and Splitting ProjectsAdding/Removing Assets From a Project
Managing Your Account
How to Add / Remove Dashboard Users
User Roles and Permissions OverviewDepending on assigned user role, some users may have limited permissions.
Presets ExplainedSet and manage branding and other options for your projects with presets.
Billing and Subscription ManagementFeatures of the billing section in your dashboard and detailed information on managing your subscription, billable projects, and add-ons.
How to Find a Project
Project statusesLearn about project statuses that are displayed at the top left corner of a project thumbnail.
How to Share ProjectsWhen a project is completed you can create and share the whole project or only the virtual tour.
How to Enable / Disable Project NotificationsYou can choose to receive email messages when still photos, floor plans and virtual tours from projects assigned to you to are completed.
How to Add / Change Property Address
How to Delete a Project
How to Archive / Unarchive ProjectsOnce the project is archived, you can no longer download its content or request product modifications.
How to Assign / Remove Users from a ProjectAdmins and Managers have access to all projects, they can assign Basic users to specific projects and manage their level of permissions.
Difference Between Archiving and Excluding Content