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Project statuses

Learn about project statuses that are displayed at the top left corner of a project thumbnail.

Elza Kreslina avatar
Written by Elza Kreslina
Updated over 6 months ago

Projects in Processing

If a project has just been downloaded or if it’s not ready yet, you’ll land on the “Processing” page.

You can see the statuses of your project’s content (Uploading; In queue; Uploaded). Once all the content is ready, the processing page will disappear and you’ll be able to see a completed project in the Content section.

Here’s what you can do whilst your project is processing:

  • Modify the project

    Click the menu button at the top right corner of a project “...” to split or merge the project, or delete it

  • Rename the project

    Click the menu button at the top right corner of a project “...” and then click “Rename”

  • Archive the project

    Click the menu button at the top right corner of a project “...” and then click “Archive”

  • Add property address

    Click on the menu button "..." at the top right corner > Select "Property address" > Add the address

  • Assign Users

    Click on the “Users” section to assign or unassign other dashboard users to the project (only Admins and Managers can do this)

  • Delete still photos

    Unwanted still photos can be deleted right after your project is uploaded onto the dashboard. Once the project is in processing, you can no longer delete still photos.

Pausing the project

  • Paused: You’ll see this status once you have paused the project processing - you can do this if you wish to add more rooms to it later (e.g. if you haven’t scanned all the rooms in a property and will return to finish capturing a project at another time.)

Completed Projects

The processing page will disappear once your project is completed.

  • Click on a project card to open a project’s page and access content.

  • Click on Floor plans, Virtual tour, Still photos or panoramas to edit or download the content.

More about how to download project content here.

Other project statuses:

  • Re-processing: You’ll see this status when you’ve requested project modifications (e.g. hiding panoramas, project split or merge)

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