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Project statuses

Learn about project statuses that are displayed at the top left corner of a project thumbnail.

Samy Jeffries avatar
Written by Samy Jeffries
Updated over 3 weeks ago

Projects in Progress

If a project has just been downloaded or if it’s not ready yet, you’ll land on the “Processing” page.

You can see the statuses of your project’s content (Uploading; In queue; Uploaded). Once all the content is ready, the processing page will disappear and you’ll be able to see a completed project in the Content section.

Here’s what you can do whilst your project is processing:

  • Modify the project

    Click the menu button at the top right corner of a project “...” to split or merge the project

  • Rename the project

    Click the menu button at the top right corner of a project “...” and then click “Rename”

  • Archive the project

    Click the menu button at the top right corner of a project “...” and then click “Archive”

  • Assign Users

    Click on the “Users” section to assign or unassign other dashboard users to the project (only Admins and Managers can do this)

  • Add Property Data

    Fill in property data to generate fully detailed content for your property.

    • Property address

    • Property details: property type; Floor count; Bedroom count; Bathroom count; Price

    • Measurements: Choose Area calculation standard

    • Buildings and floors: Choose how to count floors e.g. count ground floor level as

    • Accent color: Add your brand colour

    • Contact information

    • Area : this is imported from the floor plan data

Completed Projects

The processing page will disappear once your project is completed.

  • Click on a project card to open a project’s page and access content.

  • Click on Still photos, Videos, Virtual tour (also panoramas), Floor plans, Property website, Point clouds to edit or download the content.

More about how to download project content here.

Other project statuses:

  • Re-processing: You’ll see this status when you’ve requested project modifications (e.g. hiding panoramas, project split or merge)

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