Multiple Workspaces lets you organise one Giraffe360 account into separate working areas for branches, teams, brands or workflows.

Each Workspace can have it own:

If you only need one Workspace, nothing changes in how you work.

Multiple Workspaces is designed to help businesses organise Giraffe360 around the way they actually work.

For example, you can use separate Workspaces to:

Your Organisation had a single shared structure.

Your Organisation can contain multiple Workspaces.

Every Organisation automatically has a default Workspace, so customers who only need one Workspace can continue working as they do today without creating anything new.

An Organisation is your company's main Giraffe360 account.

A Workspace sits within your Organisation and can represent a branch, office, team, brand or client workflow.

For example:

Organisation: ABC Estate Agents

Each Workspace can have its own users, cameras, presets and projects, while the Organisation remains the central account. Billing will stay at the organisational level.

Workspaces cannot contain other Workspaces.

Multiple Workspaces introduces five roles:

A Workspace User can be given either:

This replaces the previous model where Basic users were primarily assigned to cameras and gained access to projects captured by those cameras.

A Project User can be given either:

Every Organisation starts with one default Workspace.

If you only need one Workspace, you do not need to create anything.

If you want to separate your Workspace, an Admin or an appropriately authorised Organisation Manager can create additional Workspaces.

A Workspace can only be deleted when it is empty or its projects have been transferred to another Workspace within the same Organisation. Cameras should be reassigned to another workspace.

You can transfer a project between workspaces. To do this:

You can also do this directly from project settings as long as you have the correct permissions.

Each Workspace has its own Workspace-level configuration, including:

The Workspace switcher appears in the top navigation when an Organisation has more than one Workspace.

If your Organisation only has one Workspace, the switcher is hidden and you can continue working normally.

Users can now be given access at either Workspace level or project level.

Administrators and Workspace Managers can assign users within the scope of the Workspaces they manage

Give a user access to an entire Workspace

Use a Workspace User when someone should have access to all projects within a Workspace.

You can choose:

Use a Project User when someone should only have access to selected projects.

You can choose:

This means you no longer need to use camera assignment to control a user's project access.

Presets are now managed per Workspace.

This allows different Workspaces to use different processing and visual settings without affecting other Workspaces.

When you create a new Workspace, you can:

Presets can include settings such as:

Presets can be copied between Workspaces by an Admin or Organisation Manager.

Cameras are owned by your Organisation but are assigned to a Workspace.

Each camera has a default Workspace. Projects captured with the camera are uploaded to that Workspace unless another Workspace is selected during capture.

A camera can only be assigned to one Workspace at a time, while a Workspace can contain multiple cameras.

If your Organisation has multiple Workspaces, you can select the Workspace where the project should be uploaded before starting the capture.

If only one Workspace is available, the default Workspace is used automatically.

The Workspace assigned to the camera at the moment the upload begins determines where the project is registered.

If the camera's Workspace assignment changes after an upload has already started, the ongoing upload remains associated with the original Workspace.

Company media such as branding assets can be used across your Organisation and attached to individual Workspaces through presets.

This allows different Workspaces to use the appropriate branding for their workflow.

For example, separate Workspaces could use different:

How to set different branding for different workspaces -

Branding can be set in two ways. When you first set up the workspace you'll be given the opportunity to select your branding. Once a workspace is created if you'd like to make changes to the branding:

The following social integrations are managed at Workspace level:

Each Workspace can connect its own social accounts. Connected social accounts are not shared between Workspaces.

CRM integration settings remain at Organisation level. Billing for paid CRM integrations remains at organisation level, also you turn on or off the possibility to connect to CRMs for each specific workspace at the organisation level, however once it is on, you can connect different CRMs for each workspace if you have more than one CRM account.

Analytics are scoped to the active Workspace.

When viewing Analytics, you will see data for the Workspace you are currently viewing.

This allows teams and branches to understand their own project activity and usage without mixing it with other Workspaces.

Organisation-wide analytics across all Workspaces are not currently available.

Billing remains managed at Organisation level.

Your Organisation continues to provide the central view of:

Workspace-level reporting provides a breakdown of usage, such as:

Your billing relationship remains with the Organisation rather than with individual Workspaces. In the billing section it is possible to view per workspace usage breakdown of merge cases and also AI credits, this is just informative. We do not split this in the invoice

The introduction of Multiple Workspaces is designed to avoid disrupting your existing setup.

When your account is migrated:

This means you do not lose access to your existing projects when Multiple Workspaces is introduced.

No, unless you want to use more than one default workspace in your Organisation/company.

Every Organisation automatically has a default Workspace. If you only need one Workspace, you can continue using it without making any changes.

You only need to create additional Workspaces if you want to separate your branches, teams, brands, clients or other workflows.

Create Workspaces based on how you want to organise your work.

For example, you could create one Workspace for each:

You do not need to create a Workspace for every individual user or project.

Yes.

Users can be assigned to multiple Workspaces where appropriate.

Their access is determined by the role and permissions assigned to them in each Workspace.

Yes.

Use a Project User when someone only needs access to specific projects.

You can give them either edit or view-only access.

Yes.

Add them as a Workspace User and choose either edit or view access.

Existing access is preserved during migration.

Existing Managers become Organisation Managers, and existing project access is retained through the migration process.

Cameras are assigned to a Workspace.

During migration, existing cameras are placed into the default Workspace.

If your Organisation has multiple Workspaces, cameras can be assigned to the appropriate Workspace.

No.

A camera can be assigned to one Workspace at a time.

A Workspace can have multiple cameras.

Yes, where you have the appropriate permissions.

No.

Merge and split operations are available within the same Workspace.

Projects cannot be merged or split across different Workspaces.

A project can be transferred to the appropriate Workspace before carrying out the merge or split.

No, but they can be duplicated between Workspaces.

Presets are managed per Workspace.

When creating a new Workspace, you can copy presets from an existing Workspace and adjust them, or create new presets from scratch.

Yes.

YouTube, Facebook and Instagram integrations are managed at Workspace level, so different Workspaces can connect different social accounts.

Yes.

billing remains at the organisation level and general connection to CRMs (the possibility to choose which workspaces can and cannot integrate), but it is possible to connect each workspace with different CRM.

Not currently.

Analytics are scoped to the active Workspace, so you see analytics for the Workspace you are currently viewing.

Organisation wide analytics are planned as a future capability.

Yes.

A Workspace can be deleted when it is empty or when its projects have been transferred to another Workspace within the same Organisation.

If you only want one Workspace, this update changes nothing for you.

If your Organisation only needs one Workspace, you can continue using the automatically created default Workspace.

Your Organisation is the main company account.

A Workspace is a separate working area within that Organisation.

Think of the Organisation as the company and Workspaces as the different branches, teams, brands or workflows within it.

Organization

Workspace

You can keep everything in one default Workspace or create additional Workspaces as your business grows.