All Collections
Camera
How to use the Go Cam and upload projects
Getting Started - What's in the box?Camera Training - Getting Started
Camera BasicsMain features, How to set-up your tripod for capture and how to charge it so you can be prepared to ready the camera for capturing.
Prepping the Property for CaptureHow to prepare a property before capturing now that your camera is charged and your tripod and camera are all set up!
Capturing StillsNow that your property is staged & the camera is ready, you just need to focus on placement & lining up the best shots for the space
Capturing Scans (Virtual Tours & Floorplans)where to place your camera and how to scan a property with your new Giraffe360 Go Cam!
Gallery ViewReview, delete & re-capture still photos and panoramas in your camera before you upload a project.
Uploading & ConnectivityHow to upload & connect the camera to WiFi
How to Rename a Project in the Camera?Change the automatically given project name to a custom one.
How to Find out the Serial Number of your camera?Finding the serial number of a Giraffe360 Camera
How to Restart the Go Cam
How to Assign / Remove Users from CamerasAdmins and Managers have access to all cameras, they can assign Basic users to specific cameras and manage their level of permissions.
How to Rename a CameraIf you have multiple cameras in your account, you can rename them however you want
Camera in DoorwaysPlacing the camera in a doorway when scanning may result in several limitations. Have a look at an example and read about best practices.
Camera too Close to WallsPlacing the camera too close to walls when scanning or taking a still photo can cause numerous issues.
Dirty Camera LensDirty camera lens can impact image quality. Have a look at examples and read about best practices.
Camera Moved During Project CaptureCamera movement affects scans and still photos. Have a look at examples and read about best practices.
Lighting, Shadows and Other TipsFind out how using extra light can impact your still photos and panoramas.