Connect Giraffe360 with Loop to send your property media directly from Giraffe360 to your Loop property.
With the Loop integration, you can:
Link a Giraffe360 project to a Loop property
Send still images and floorplans
Choose between original and AI-enhanced images and floorplans
Send Virtual Tour links
Choose which type of Virtual Tour link to send
Re-send assets after making changes in Giraffe360
Note: Assets are not synced automatically. After making changes to your Giraffe360 project, you need to manually send the updated assets to Loop.
Before you start
The Loop integration must first be enabled for your Giraffe360 workspace.
Only Admin and Manager users can connect and enable the Loop integration.
You will also need a Loop API key. API keys are issued by Loop support.
How to request your Loop API key
You can request an API key from the Loop Support team.
When submitting the request, let Loop know:
Which agency and team the key is for
What you are building with the integration
Who should receive the API key
Loop will provide you with a unique API key.
Connect Loop to Giraffe360
Open your Workspace in Giraffe360.
Go to Integrations.
Find Loop and select it.
Enter the API key provided by Loop.
Follow the on-screen instructions to complete the connection.
Once Loop is connected, you can link individual Giraffe360 projects to properties in Loop.
Link a Giraffe360 project to a Loop property
Projects are linked to Loop properties individually. Each Giraffe360 project can be connected to one Loop property.
Open the Giraffe360 project you want to connect.
Click Add Integrations below the project title.
Select Loop.
Search for the property you want to connect.
You can search for a Loop property by:
Typing the property address
Entering the Loop Property ID
When searching by address, suggestions will appear after you enter at least three characters.
Select the correct Loop property.
Confirm the connection.
Once the project is successfully linked, a Loop label will appear below the project title.
Send assets to Loop
After linking your project to a Loop property, you can choose which assets you want to send.
Open the linked project.
Click Loop below the project title.
Select Send Assets.
Select the assets you want to send.
You can choose from:
Still images
Choose between:
Original images
AI-enhanced images
Floorplans
Choose between:
Original floorplans
AI-enhanced floorplans
Virtual Tours
You can choose which type of Virtual Tour link you want to send:
Listing site friendly — recommended for most property listings
Gated — requires the viewer to enter their details before accessing the tour
Protected — adds access protection to the Virtual Tour
Regular — standard Virtual Tour link
The Listing site friendly link is selected by default.
Click Send.
Your selected assets will be sent to the linked Loop property.
Sending updated assets
The Loop integration does not automatically sync changes made to your Giraffe360 project.
If you edit your assets after sending them to Loop, you need to manually send them again.
To update assets:
Open the linked project.
Click Loop.
Select Send Assets.
Select the updated assets.
Click Send.
The newly selected assets will overwrite the previously sent versions.
Check the status of your asset push
After sending assets, you will return to the project page.
A status indicator next to the Loop label shows the current status:
🟡 Processing — your assets are being sent to Loop.
🔴 Error — something went wrong while sending the assets. Click the Loop status to view the error message.
Disconnect a project from Loop
You can disconnect a project from its linked Loop property at any time.
Open the linked project.
Click Loop below the project title.
Select Disconnect Property.
Confirm the disconnection.
Once disconnected, the project will no longer be linked to the Loop property.
Important information
This integration is provided free of charge. For more information about Loop.Softwere, please visit the Loop.Softwere
For full details about the Giraffe360 integration, please see our Terms of Service.
Giraffe360 is not responsible for the provision of services or the data processing practices of Loop.Softwere. Please refer to the integration partner's Terms of Use and Privacy Policy for further information about their services and data processing practices.