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Connect Giraffe360 with Propstack

Connect Giraffe360 with Propstack, link projects to properties, and send supported marketing assets directly to your CRM.

Written by Elza Kreslina

The Propstack integration allows you to connect your Giraffe360 account with Propstack and send your property marketing assets directly to your CRM.

Once you connect the integration, you can link individual Giraffe360 projects to Propstack properties. From a linked project, you can manually send photos, floorplans, virtual tours, property websites, videos, and other supported assets whenever you're ready.

Before you Begin

  • Only Admins and Managers can connect or disconnect the Propstack integration

  • All users can see the Propstack integration in "Workspace settings" → "Integrations", even if it hasn't been connected yet

  • Each Giraffe360 project can be linked to one Propstack property


How to Connect Propstack to Giraffe360

To connect your Propstack account:

  1. Open Workspace.

  2. Go to Integrations.

  3. Select Propstack.

  4. Click Connect.

  5. Sign in to your Propstack account.

  6. In Propstack, go to Administration → Extensions.

  7. Find Giraffe360 and enable the integration.

  8. Once the integration is enabled, an API Key is automatically generated for Giraffe360.

  9. Go to Administration → API Keys in Propstack.

  10. Copy the generated API Key.

  11. Return to Giraffe360 and paste the API key into the API Key field.

  12. Click Connect.

If the API key is valid, the integration status will change to Connected, and you'll see a green status indicator.


How to link a Project to a Propstack Property

After you connect the integration, link each Giraffe360 project to its corresponding property in Propstack. Linking tells Giraffe360 and Propstack which property a project's assets belong to.

To link a project:

  1. Open the project in Giraffe360

  2. Select "Propstack"

  3. Choose the appropriate property from the property picker or enter the Property ID manually

  4. Confirm the connection

Once linked, you can send assets to Propstack from this project.


How to Send Assets to Propstack

After you link a project, choose which assets to send. Nothing sends automatically – you select the assets each time.

To send assets:

  1. Open your linked project

  2. Click the "Propstack" menu

  3. Select "Send Assets"

  4. Choose the assets you want to send

  5. Click "Send"

Giraffe360 uploads the selected assets to Propstack.


Supported assets

You can send any combination of the following. Each category is optional, so you only need to select the content you want to send.

  • Still photos: Original still photos; AI Enhanced still photos

  • Floorplans: Original floor plans, AI Enhanced floor plans

  • Virtual tour links: Listing Site Friendly (default), Gated, Protected, Regular

  • Property Website link

  • Property Description

  • 3D Floor Plan

  • YouTube video links (if you've published videos to YouTube)


How to Update Assets Sent to Propstack

The integration doesn't automatically sync updates. If you change your assets in Giraffe360 after sending them, send them again manually.

To update assets:

  1. Edit your assets in Giraffe360

  2. Open the project

  3. Select "Propstack" → "Send Assets"

  4. Choose the updated assets

  5. Click "Send"

Giraffe360 overwrites the previously uploaded assets in Propstack with the latest versions.

Important: Virtual Tour links also update manually. If you change the type of Virtual Tour link (for example, from Listing Site Friendly to Protected), send the updated link again.


How to Disconnect a Project

If a project no longer needs to send assets to a specific Propstack property, you can disconnect it. Disconnecting doesn't remove or delete anything you've already sent to Propstack – it only stops the link between the Giraffe360 project and that property.

To disconnect a linked project:

  1. Open the linked project

  2. Select "Propstack"

  3. Select "Disconnect Property"

This removes the connection between the Giraffe360 project and the Propstack property.

Important information

This integration is provided free of charge. For more information about Propstack, please visit the Propstack.

For full details about the Giraffe360 integration, please see our Terms of Service.

Giraffe360 is not responsible for the provision of services or the data processing practices of Propstack. Please refer to the integration partner's Terms of Use and Privacy Policy for further information about their services and data processing practices.

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