Follow these capture guidelines when using the Pro Camera to ensure smooth processing and the best possible results for your project.
Gaussian Splatting videos (cinematic, drone, and orbital) require a more detailed capture approach than standard projects.
Getting Ready to Capture
Before You Start
Prepare the property: main lights on, doors set (decide which doors stay open which closed), no moving objects
Decide whether your project includes Gaussian Splatting videos (cinematic, drone, or orbital), as this affects how scans should be captured
Plan your capture route per floor
Scan Basics
Use Single scans for standard captures: Virtual Tours; Floorplans; Standard tour videos; Property website content; Point clouds
Use Double scans for areas that should appear in Gaussian Splatting videos (cinematic, drone, and orbital)
Keep scans connected and visible to each other
Avoid placing scans in doorways
Read more about Double vs. Single scans here
During Capture
Keep the camera upright and on stable ground
Keep clear space around the camera when moving it
Finish one floor completely before moving to the next
Check scan alignment after each scan
Common Issues to Avoid
Opening or closing doors mid-capture
Large gaps between scan positions
Ignoring misaligned scans
Assigning scans to the wrong floor
Capturing too few scans
Camera Placement
Camera placement rules that apply to both single and double scans.
Required
Do not place the camera in doorways
Each scan should be visible from the previous one
Place the camera on level ground
Make sure there is enough vertical clearance for the tripod – at least 1.6 m (5′3″) of clear space from the tripod base upwards.
Recommended
Capture room corners and open areas clearly
Include staircases when possible (top and bottom)
For built-in or closed spaces you don’t want visible: Take two scans from the same spot : One scan shows the space; The other is hidden automatically during processing
Scan Alignment in Scan View
Scans should connect smoothly so the system can place them correctly.
Check scan alignment after every scan
Fix alignment issues immediately if something looks off
Shorter, direct moves between scans improve results
What Can Affect Scan Alignment
Sudden camera movement
Large open or outdoor spaces
Mirrors and reflective surfaces
Very small or empty rooms
Changes in the space (doors, objects moving)
Managing Floors
Capture one floor at a time
Make sure scans are assigned to the correct floor
Change floors before moving to a new level
Keep half-levels or sunken rooms on the same floor
Capture outdoor areas last
Choosing How to Capture
Your capture approach depends on whether Gaussian Splatting videos are needed.
Standard Capture (No Gaussian Splatting Videos)
When to Use
Choose this option if you only need:
Virtual Tours
Floorplans
Standard tour videos
Property website content
Point clouds
How to Capture
Use Single scans only
Capture at least 1–2 scans per room
Place scans mainly in the centre of rooms
Make sure scans connect visually
🚫 Cinematic, drone, and orbital videos are not created with this capture type.
Capture for Gaussian Splatting Videos
When to Use
Choose this option if you need everything in standard capture, plus:
Cinematic videos
Drone videos
Orbital videos
How to Capture
Use Double scans in ALL areas that should appear in videos
Place scans closer together
Capture rooms from more than one angle
Include room corners and open areas
Where Single Scans Are Still OK
Single scans can be used in areas where immersive videos won’t be created, such as:
Outdoor areas
Balconies and terraces
Very small rooms
Utility or technical spaces
Built-in closets or closed-off areas
Notes About Gaussian Splatting Videos
Gaussian Splatting videos are created once during processing
Scans can’t be added or removed later
Outdoor areas are not included in Gaussian Splatting videos
Some visual edits in tours won’t appear in videos
Video generation is handled per floor, but the final video plays as one continuous sequence
Capturing more viewpoints and keeping spaces connected improves video quality