Your Gen5 Camera arrives ready to use: unpack the carry case, set up the Auto-Height Tripod, attach the camera and pair the two. Gen5 does everything the PRO Camera does and adds VSLAM tracking, a side fisheye lens and outdoor capture.
What's in the box
Your Gen5 kit arrives in a carry case, with the Auto-Height Tripod held on the back. Inside you'll find:
Giraffe Gen5 Camera (GRF-500)
Auto-Height Tripod (AHT-100)
65 W USB-C PD charger and USB-C cable
Extended Power holder and cable, for running from a power bank
Lens cleaning wipe
Reset pin – only use this for a hard restart if Customer Support asks you to
Something missing or damaged? Contact us and we'll send a replacement. Please keep the packaging in case you need to return or exchange any hardware.
Carrying your kit
Always carry the camera in its case. The case protects it from bumps, dust and water, and the rear clips hold the tripod, so you can move between properties with one bag.
Setting Up Your Gen5 Camera
Step 1: Set up the Auto-Height Tripod
Open the tripod and extend the legs fully, then lock each clip.
Press and hold the tripod's power button until its lights fill.
Check there is at least 1.6 m (5′3″) of free space above the tripod base. The tripod raises the camera during scans.
Step 2: Attach the camera
Place the camera on top of the tripod and twist it until it clicks into place.
Press and hold the camera's power button to switch it on.
Important: The camera only scans when it is on the tripod. If you lift it off, you'll see Tripod detached! until you put it back.
Image placeholders: (1) Place the camera on the tripod. (2) Twist until it locks.
Step 3: Connect the camera to the tripod
The camera connects to the tripod over Bluetooth.
On the camera, open Settings › Tripods. You'll see a list of tripods nearby.
Tap your tripod (for example, Tripod-01).
Wait until it shows Connected.
To check a tripod's status or disconnect it, tap a connected tripod in the same list.
Tip: You only need to pair a tripod once. After that, the camera reconnects to it automatically whenever both are switched on.
Taking the camera off the tripod
Twist the camera's base in the direction of the unlock arrow, then lift it off. Put it back in the carry case before moving to the next property.
You're ready to scan
Your camera and tripod are set up. To see what you can create from a Gen5 capture, read What you get from a Gen5 project.